From download to first check-in.

1. Sign in to your client area and go to Download & setup.
2. Click Download EA. You'll get one file: GOLDEO.ex5.

The Download button appears once you've passed the identity check and your £20 licence payment is confirmed. If you've paid and pressed "I've paid", it usually unlocks the same day.

1. In your client area, open EA credentials.
2. Choose an EA password (8–64 characters, no spaces) and click Set EA password.
3. Make a note of your username (shown above the password box) and the EA password. You'll type both into GOLDEO in step 7.

Use a different password from your website login. If someone ever sees your EA settings, they still can't get into your client area.

1. Open MetaTrader 5 on your computer or VPS.
2. Go to File › Login to Trade Account. Enter your MT5 login number and password, and pick your broker's live server from the list (the name is in your broker's welcome email).
3. Check your leverage is 1:500 or lower. Hover over your account in Navigator › Accounts, or look in your broker's client portal.

You should see: your balance in the Toolbox › Trade tab, and a connection indicator (bottom-right) showing data, not "No connection".

1. In MT5, click File › Open Data Folder. A folder window opens.
2. Open MQL5, then Experts.
3. Copy GOLDEO.ex5 from your Downloads into this Experts folder.
4. Back in MT5, open the Navigator (Ctrl+N), right-click Expert Advisors and choose Refresh.

You should see: GOLDEO listed under Expert Advisors in the Navigator.

1. Go to Tools › Options and open the Expert Advisors tab.
2. Tick Allow algorithmic trading.
3. Tick Allow WebRequest for listed URL.
4. Double-click add new URL in the list underneath and enter this address exactly:

5. Click OK.

Missing this step is the number one cause of "No connection" messages. The address must start with https:// and have no extra spaces or slash at the end.

1. Go to File › New Chart and choose the symbol GOLDEO will trade.
2. Set the chart timeframe using the buttons in the toolbar.

Symbol names vary between brokers. The same market may be called, for example, XAUUSD, XAUUSD.m or GOLD. Pick the one your broker uses for your account type.

1. Drag GOLDEO from the Navigator onto the chart. A settings window opens.
2. On the Common tab, tick Allow Algo Trading.
3. On the Inputs tab, fill in Username and EA password from step 2.
4. Leave the other inputs as they are, then click OK. You set GOLDEO's risk level in your client area, not here, so changing it on the chart has no effect.

Run GOLDEO on one chart per account. Each MT5 account it runs on is registered to your licence automatically on its first check-in.

1. Click the Algo Trading button in MT5's top toolbar so it turns green.
2. Look at the top-right corner of the chart. The GOLDEO label has a small cap icon next to it, which should be blue, not grey.

A grey icon means trading is blocked: either the toolbar button is off, or "Allow Algo Trading" wasn't ticked in step 7. Right-click the chart › Expert list › Properties to change it.

1. Within a minute, the chart shows "Licence active" in the top-left corner.
2. In your client area, your MT5 account appears under Accounts with a green dot and "Licence active".
3. If anything else appears, find the message under troubleshooting below.

Don't expect a trade straight away. GOLDEO waits for conditions it trusts, and that can take days.

• GOLDEO only works while MT5 is open and online. Closing MT5, or a computer that sleeps or restarts, stops it.
• For round-the-clock running, use a VPS (see requirements). With MetaQuotes' built-in VPS, set everything up as above, then right-click your account › Register a Virtual Server and migrate.
• If GOLDEO can't reach our server for 12 hours it pauses new trades, then carries on automatically when it reconnects.
• In your client area, choose whether this is your Growth account (pick an unlock date) or your Current account. GOLDEO starts trading once it has a type.
• Statements appear in your client area: on your unlock date for a Growth account, on the 2nd of each month for a Current account. Pay within the due date to keep new trades flowing.